CEO and senior leaders enter the golden era of engagement

At least three in 10 executives in Australia believe that their CEO’s reputation has an effect on the company’s market value.  Multinational PR firm Weber Shandwick surveyed more than 1,700 executives around the world to understand what is expected from a business leader in the modern world. Managing perceptions has become a rather elaborate endeavour according to…

At least three in 10 executives in Australia believe that their CEO’s reputation has an effect on the company’s market value. 

Multinational PR firm Weber Shandwick surveyed more than 1,700 executives around the world to understand what is expected from a business leader in the modern world.

Managing perceptions has become a rather elaborate endeavour according to the three-part report, which says it is now near impossible for senior leaders to stay under the radar thanks to a highly connected environment. 

CEOs have entered what Weber Shandwick refers to as a “golden age of opportunity” – they are now architects of how the market engages with the company.

Corporate reputation is increasingly being recognised as a function of the top executives’ engagement. This trend is driven by a high demand for content to raise the company’s profile. Senior business leaders are required to participate internally, externally and virtually.

The research further points out that that 81 per cent of global executives believe that it is impossible to build a positive image for the organisation without the CEO engaging at an external level.

Another intriguing notion that the survey indicates is that the participants believed the leader’s reputation contributes to 45 per cent of the company’s reputation and 44 per cent of market value.

Also, around 850 of the executives expected that CEO reputation would matter even more in the near future.

In addition to this, the perception is that a strong leadership image attracts investors, according to 87 per cent of the respondents. Another 83 per cent executives said it helps avert crises and generates positive media attention.

To build a standing within the community, the CEO is now expected to be able to share new insights with the public, participate in the local community, speak at leadership events irrespective of the industry, hold positions of leadership outside the company and take a position on social issues that effect the wider community. 

“Demand for public CEO engagement is high and is only expected to grow as more distribution channels develop and audiences fragment even more,” outlined the report.

The study also looked at gauging the difference between the perception of executives who had socially engaged senior leaders as opposed to those who did not.

Employees whose CEOs participate in social media are more likely than to describe their leaders with several positive qualities. 

The executive surveyed felt their senior leaders had a clear vision for the company, inspired and motivates others, were good communicators externally and internally and ensured that the workplace remained engaging and inspiring for everyone.

This is supported by another study by global reputation firm Brandfog. The study showed that  83 per cent of employees in the US and 73 per cent in the UK respondents believed that the CEO needs to participate in social media, to help foster better relations with customers, employees and investors.

Brandfogs’  research drove home the message that CEO engagement on social media is another way for the company to communicate its values and therefore, create a reputation for itself in the market.

Discover insights.

12.13.2023

Creating messages that cut through social media, news cycles and even the humble inbox has never been easy, but, with more noise across more channels, it’s become more important than ever to create messages that stand out and land with impact. Visual communications tools are gaining traction as a way of shaping messages that hit…

05.10.2023

Looking for greater choice in the contract options available to you? Having history and rapport with a specialist recruiter like Fraser Clapcott will open doors to opportunities you may have missed for yourself, that add value for both contractor and employer. In the current climate of uncertainty, a willingness and propensity for flexibility comes with…

05.04.2023

If you’ve been ruminating on changing-up your comms career, now may be the ideal time to talk with your trusted recruiter about making a move. Salt & Shein Director, Lucy Newcomb, sees significant scope for motivated communicators to broaden their career horizons, and make the job of their dreams a reality, in 2023. “A rapidly…

Discover insights.

12.13.2023

Visuals hit the mark in a fast-paced world

Creating messages that cut through social media, news cycles and even the humble inbox has never been easy, but, with more noise across more channels, it’s become more important than ever to create messages that stand out and land with impact. Visual communications tools are gaining traction as a way of shaping messages that hit…

05.10.2023

Rapport yields exceptional results for contractors

Looking for greater choice in the contract options available to you? Having history and rapport with a specialist recruiter like Fraser Clapcott will open doors to opportunities you may have missed for yourself, that add value for both contractor and employer. In the current climate of uncertainty, a willingness and propensity for flexibility comes with…

05.04.2023

Curious about the current state of play for communicators?

If you’ve been ruminating on changing-up your comms career, now may be the ideal time to talk with your trusted recruiter about making a move. Salt & Shein Director, Lucy Newcomb, sees significant scope for motivated communicators to broaden their career horizons, and make the job of their dreams a reality, in 2023. “A rapidly…

Salt & Shein
10.21.2022

How to Drive Value Using Digital Marketing

Digital marketing drives value – for those who keep pace Faster communication, lower costs, higher conversion – is there anything digital marketing can’t do? Its ability to drive value from every step of the marketing process is unprecedented, but maximising this value is a demanding exercise. We asked two specialists in this area to tell…

06.14.2022

Economic Challenges Threaten to Cloud the Focus on ESG

ESG is just one challenge on Government’s long list The government’s election promises around environmental, social and governance (ESG) issues were instrumental in its victory a few weeks ago, reflecting a mandate to treat climate change, gender equity and other ESG matters as essential. “Australian businesses know that action on climate change is good for…

05.31.2022

Addressing the skills shortage

Unlocking opportunities for families across Australia As a boutique executive search firm, we’ve seen up close the impact of Australia’s labour shortage as the pool of candidates continues to shrink, limiting the growth of careers and businesses – and hampering national productivity. With some 425,000 job vacancies across Australia, no wonder the OECD recommended that…

04.04.2022

Leadership: Why showing employee appreciation and care can go a long way

Everyone has to start from somewhere. Meaning you’ve probably held an entry-level position at one point or another, in which trying to impress the higher-ups in your company was a major part of your job.   This article will explore why employee appreciation and recognition are a vital part of holding a leadership role not…

03.18.2022

The future of recruiting includes ESG initiatives

Whether or not a company acknowledges how much their social, environmental and governance (ESG) decisions impact the world around them, candidates are taking notice. Most job seekers will pass over a company that is not taking steps to improve how they show up outside of their business metrics for an organisation that does.    This…

01.31.2022

Changes to the work environment in the new norm

People all over the world and especially in Australia have faced incredible challenges in the past two years. Those businesses that survived multiple shutdowns and policy changes are finding new ways to adjust as they enter the post-COVID work environment. As offices begin to reopen, enterprise leaders are not only deciding among the options of…

12.16.2021

Solving the skills shortage: Closed borders and adjusting expectations

With the revolving door of new COVID-19 regulations, variants, opened (then closed again) borders and an exodus of non-Australian workers, the workforce across the nation is facing a severe skills shortage.  Despite these challenges, there are solutions. The secret to overcoming this qualifications shortage lies in taking a proactive approach to hiring through policy changes…